Xceed Group prepares RFIB for IT Service Growth

Xceed Group prepares RFIB for IT Service Growth

IT Strategy for UK Insurance Broker to Support Aggressive Five Year Growth Plan

Darren Robinson
17 May 2017


Xceed Group recently delivered an IT Transformation Programme for Lloyd's of London Insurance Broker, RFIB to enable them to deliver significant future growth plans.

RFIB is a Lloyd’s insurance broker with a global presence, which is poised for significant growth over the coming years through a combination of expansion within existing markets and acquisition.

RFIB had a requirement to improve the IT services and introduce more formal processes with KPIs to the IT systems. The existing environment was a mix of current and legacy technologies and there was a high level of dependency on Windows 2003.

The project had to be completed within a six month period and RFIB required specialist consultants to deliver the project within the required timeframe.

Thanks to Xceed Group, we are in a great position to migrate to a secure, scalable and flexible IaaS model that will support our business as it grows. Most importantly, the initiative has improved overall employee satisfaction with the IT function, aligning current team roles with our future business direction.

Paul Smith, CIO, RFIB


Xceed Group advised on the process of migrating IT services to the new supplier and introduced change management processes to mitigate potential risks ensuring the transition would run smoothly:

  • Planned, organised and managed the successful delivery of the transition
  • More stable and secure current IT systems for RFIB that have increased business confidence
  • Transition to a more secure, modern, scalable and fully supported IT systems that can support RFIB's business operations now and into the future

Xceed Group worked closely with us to analyse our business and technology platforms and make improvements to the stability of our environment. “With a clear understanding of the landscape gained from its analysis, Xceed Group developed an RFI which was distributed to a number of potential suppliers.

Paul Smith, CIO, RFIB

To learn exactly how we did it